Privacy Policy

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Privacy Policy

Effective Date: Mar 01, 2026

Welcome to Hangverse. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://www.hangverse.com.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Identification Information: Name, email address, phone number, and shipping/billing address.
Order Details: Products purchased (Casuals, Hoodies, Gym Wear, etc.), size preferences, and transaction history.
Technical Data: IP address, browser type, device information, and how you interact with our website (via cookies).
Payment Information: We use secure third-party payment gateways. Hangverse does not store your full credit/debit card details on our servers.

2. How We Use Your Information

We use the data we collect for the following purposes:

To Process Orders: To manage your purchases, process payments, and deliver your garments.
Customer Support: To respond to your queries regarding fabric, sizing, or order status.
Marketing: To send you updates about new arrivals (Streetwear, Oversized tees, etc.) and special promotions, only if you have opted-in.
Website Improvement: To analyze website traffic and improve the user experience.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share data with trusted partners who help us operate our business:

Courier Services: To deliver your orders across Pakistan.
Payment Processors: To securely process your transactions.
Legal Requirements: We may disclose information if required by Pakistani law or to protect our rights and safety.

4. Cookies and Tracking

Our website uses “Cookies” to enhance your shopping experience. Cookies help us remember the items in your cart and understand your preferences. You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

6. Your Rights

As a user of Hangverse, you have the right to:

Access the personal data we hold about you.
Request a correction if your information is inaccurate.
Request the deletion of your account and personal data.
Opt-out of marketing emails at any time by clicking the “Unsubscribe” link.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

Hangverse reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.